
Ensure each aspect of capture is successfully performed.
It’s been a while since first discussing capture management over two years ago, so I thought it would be worth taking some time to explain the individual components. After all, we spend a significant amount of B&P dollars chasing targets we want to win. This particular article can hopefully ensure your pursuit is framed properly and decisions are reached in an informed manner along the way.
There are several different components to capture as shown in the figure. Their importance and functions are described below:
1. Marketing. Let me start this discussion by saying that this aspect of your pursuit is the single greatest determinant in your ability to win. It’s essential that your marketing strategy ensure the call plan is (a) inclusive of the technical and contracting key personnel. (b) The messaging is well thought out and embeds aspects of your win strategy to “get some preliminary feedback”. This does not have to be overt, but should be articulated in such a fashion as to measure the prospective client’s views. (c) Contains mid-level and senior executive participants. These do not have to be part of the same visit, but should be targeted at their government contemporaries.
2. Competitive Intelligence. Simply put, to know your competition’s strengths and weaknesses is to know how to craft your own win strategy. Without understanding what you need to exploit, your unable to distinguish yourself from the other offeror’s. Moreover, the primary competitor(s) is ultimately what drives the creation of your themes and sub-themes when you reach the proposal phase.
3. Technical Win Strategy.The technical solution you place in your proposal is a derivative of the overall win strategy. For example, if your bid requires the delivery of networking technology, and your primary competitors still brand themselves as an IT software solutions company, you have the basis for exploiting their brand in your call plan, and creating immediate separation within the messaging for your call plan. In short, never attack a competitor, particularly an incumbent in the areas they are strong in. That’s a prescription for losing. Always however exploit their weaknesses as a part of your overall technical win strategy.
4. Price-to-Win Analysis.This is more visible now to many defense contractors for good reason. The US economy is still recovering from a significant recession. The defense budget is being reduced for some agencies, and the need to provide a value proposition to the Government is predicated on your cost to deliver that solution-or services, whichever they may be. Clearly you should distinguish between the criticality of PTW on single awards or multiple awards. In short however, you need to go back to the competitive intelligence topic (#2), and discern who your primary competitors will be. Then your ability to create the right PTW can take into consideration their potential win strategy, and what kind of cost risks they would be willing to take to win the program. This is inclusive of direct labor costs, indirect labor costs, fees, pass-through costs, etc.
5. Strategic Partnering.Once you have created and tailored your technical and pricing win strategy, then you have the ability to select the right partners who support it. Let me suggest that you avoid picking your partners first and then creating your win strategy. That creates an awkward situation of your having to back into a win strategy rather than define what wins upfront, THEN identifying those corporations whose brand, skills, and pricing fits your strategy. There are a lot of very good companies in the defense and federal civilian sectors. You’ll need both large business and small businesses to address the current needs of most technical clients and also their contracting organization. Select your partners carefully and you’ll have some long term benefit with mutually beneficial results.
6. Acquisition Analysis.This is certainly the basis for your ability to pursue a target or not. However the reason you have some latitude here is because face-to-face communications between industry and government is encouraged by the FAR. These are opportunities for your firm to make good suggestions on how to save money, create greater efficiencies, increase productivity, etc. In short the creation of the Request for Proposal (RFP) is a by product of what has been there on previous RFP’s, what requires updating based on technical changes or policy changes, and finally what kinds of suggestions they intend to incorporate based on industry white papers or responses to draft RFP sections. Take full advantage of these opportunities to communicate your messages.
7. Proposal.I’ve saved this for last because in the overall process of winning government contracts, your proposal becomes the final correspondence that should, ideally, reflect every other aspect of what has been discussed in the first 6 topics. I’ve often said that proposals can’t win contracts but they sure can lose them. But to be fair to those APMP professionals, many of whom are dear friends of mine, good companies can’t place a value on just how critically important it is to have a true professional who leads your proposal effort. It is those men and women whose keen understanding of the “other” capture components, enable then to best present within the technical proposal, your winning story-all of which should have been previously cultivated within each capture component leading up to this phase.